Privacy Policy

Effective date: March 24, 2026

1. Introduction

Adapter Labs LLC ("we", "us", or "our") operates Sendful (the "Service"), available at sendful.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service. Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

Account Information

When you create an account, we collect your name, email address, and any other information you provide during registration. If you sign up using a third-party provider (such as Google), we may receive basic profile information from that provider.

Connected Platform Data

When you connect your social media accounts to Sendful, we access and store information necessary to provide the Service, such as your profile details, posts, and analytics data from those platforms. The specific data we access depends on the permissions you grant and the platform's API.

Usage Data

We automatically collect information about how you interact with the Service, including your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.

Payment Information

If you subscribe to a paid plan, our third-party payment processor collects your payment details. We do not store your full credit card number or payment credentials on our servers.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service.
  • Process transactions and send related information, including purchase confirmations and invoices.
  • Send you technical notices, updates, security alerts, and support messages.
  • Respond to your comments, questions, and customer service requests.
  • Monitor and analyze usage trends to improve the Service.
  • Detect, prevent, and address fraud, abuse, and technical issues.

4. Sharing With Third Parties

We do not sell your personal information. We may share your information in the following circumstances:

  • Service providers: We share information with third-party vendors who help us operate the Service, such as hosting, analytics, payment processing, and customer support. These providers are obligated to protect your information and may only use it to provide services to us.
  • Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
  • Business transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
  • With your consent: We may share your information for any other purpose with your explicit consent.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, alteration, and destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar tracking technologies to operate and improve the Service. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you.
  • The right to request correction of inaccurate personal information.
  • The right to request deletion of your personal information.
  • The right to object to or restrict the processing of your personal information.
  • The right to data portability.

To exercise any of these rights, please contact us at privacy@sendful.ai. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will delete or anonymize it within a reasonable period.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information. If you believe we have collected information from a child under 18, please contact us at privacy@sendful.ai.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of information represents your agreement to that transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

12. Contact

If you have any questions about this Privacy Policy, please contact us at privacy@sendful.ai.